Terms and conditions (AGB)

These AGB govern the purchase of digital products on this website: e-books, PDF files, workbooks, exercises, programmes and other digital materials. The full text of the terms follows below. Before placing an order, you can open, save and print this document.

AGB 1.3 · 01-10-2026

1. Seller

Your contractual partner is Tetiana Borovenska, trading as Tetiana Goldenberg, Oberrombacher Straße 19, 73434 Aalen, Deutschland; email: goldenberg.autorin@gmail.com. These terms apply between the seller and the buyer. Mandatory consumer protection rules remain unaffected.

2. Scope

These terms cover digital products requested through this website: e-books, PDFs, workbooks, exercises, checklists, guides, self-study materials, programmes including the 90-day programme, and expressly offered online, video and audio materials. Content, format, language, price, delivery, technical requirements and any limited access period are agreed before the contract is concluded. Special product conditions appear in the relevant offer.

3. Free materials

Free exercises, excerpts, self-tests and samples do not create a payment obligation, subscription or obligation to purchase later. A paid contract is concluded separately. Personal data processing is described in the privacy policy; advertising requires an appropriate legal basis and separate consent where required.

4. Product description

Before concluding a contract, the essential features are provided: title, content, scope, format, language, price, programme duration, delivery and relevant technical requirements and compatibility. The agreed description forms part of the contract. Images and examples illustrate the product; the delivered product must meet the agreed features and statutory requirements.

5. Contract by email

Displaying a product or completing the form alone does not conclude a contract or make a payment. Before transferring, the buyer checks the description, total price, access requirements, terms and withdrawal information. The buyer then transfers using the product code and emails order and transfer details, which can be corrected beforehand. This is the buyer’s contractual offer. The seller checks the order and expressly accepts by email; the contract is concluded when this acceptance reaches the buyer. A receipt acknowledgement alone is not acceptance or confirmation of funds. If the order cannot be accepted, the seller informs the buyer and refunds money received for it without undue delay.

6. Prices

The total price in euros appears on the product and order pages and in the individual offer. If the seller applies the small-business exemption under § 19 UStG, VAT is not separately charged or shown, in accordance with the law. Extra charges not agreed before the contract will not be imposed.

7. Payment

Payment is transferred to the account shown before sending the order email. Website buttons do not transfer money. Specify the product code and email the transfer date and payer. The seller checks actual receipt in the bank account; a buyer statement or screenshot is not a substitute.

8. Delivery

Access to the materials in Notion is provided manually within 3–5 working days after payment reaches the seller’s bank account. Instructions and a link or invitation are sent to the buyer by email. Working days are Monday to Friday, excluding public holidays at the seller’s location. Bank transfer time is not included in the access delivery period. Without early-delivery consent, access is not opened before the applicable withdrawal period expires. Access duration, account requirements and included materials are communicated before the contract is concluded. Access is provided without a time limit.

Materials can be read in a browser or the Notion app. A personal guest invitation requires a Notion account. Normal browser access requires internet. Supported pages can be read offline in the app after downloading them to the relevant device; not all embedded content and subpages work offline.

9. Withdrawal

Consumers have the statutory right of withdrawal where it applies to the particular contract. Separate withdrawal information and the model withdrawal form are provided before the contract is concluded. These terms do not restrict statutory withdrawal rights.

10. Early delivery of digital content

For paid digital content not supplied on a physical medium, separate express consent to begin before the withdrawal period expires and acknowledgement of losing the withdrawal right when performance begins are requested. Consent is optional and is not preselected.

The right expires only when all statutory conditions are met, including actual commencement of performance and provision of the contractual confirmation under § 312f BGB. That confirmation records the consent and acknowledgement. Accepting these terms alone does not replace them. Without consent, content is delivered after the applicable withdrawal period.

11. Defective products

The seller must supply digital products that comply with the contract and statutory requirements. Statutory remedies include bringing the product into conformity and, where the legal conditions are met, a price reduction, termination and damages. Mandatory consumer rights remain unaffected.

12. Technical issues

Report download or opening problems to goldenberg.autorin@gmail.com. The seller examines the report and provides the remedy required by the contract or law. The buyer provides the device, software and internet connection where the requirements were properly communicated before the contract.

13. Copyright

Books, texts, workbooks, exercises, images, audio, video and other materials are generally protected by copyright. Purchasing does not transfer exclusive copyright. Personal use is allowed within the contractual and statutory limits.

14. Permitted use

Unless otherwise agreed in the offer, the buyer may download the file for personal use, store it on personal devices, use the exercises themselves and print it for personal use. Further mandatory statutory rights are preserved.

15. Prohibited use

Without the rights holder’s permission and except where allowed by law, prohibited activities include resale; redistribution as a standalone product; public publication of the product or substantial parts; sharing in public groups or file repositories; distribution of copies; claiming authorship; removing author credits; creating and selling commercial products substantially reproducing the material; and sharing a personal programme login. Uses permitted by law are not restricted.

16. Personal access

Where individual access is sold, it is intended for one buyer. Credentials may not be shared unless otherwise agreed. Objectively justified signs of misuse may lead to proportionate lawful protective measures that respect the buyer’s contractual rights.

17. Informational and educational purpose

Materials are intended for information, education or personal development as described. Unless expressly stated otherwise, they are not individual medical, psychotherapeutic, legal, tax or investment advice. Consult qualified professionals when appropriate.

18. Individual outcomes

The seller owes the product with its agreed features. Purchasing alone does not guarantee a particular personal, professional, financial or other change. Outcomes also depend on personal circumstances and use. Agreed features and statutory remedies remain unaffected.

19. Programmes

Scope, duration, format, content and access period are described in the offer. Self-study is identified as such. Personal support, consultations, group meetings or author feedback are included only where their scope and conditions are expressly agreed.

20. Liability

Liability is governed by German law. No provision excludes or limits liability where the law does not permit this, including liability for intent, gross negligence or harm to life, body or health. Mandatory consumer rights remain protected.

21. Personal data

Processing follows data protection law and the privacy policy, which describes data categories, purposes, legal bases, recipients and your rights. Acceptance of the terms is not consent to advertising.

22. Electronic communication

Enquiries, offers, acceptance and contractual confirmation take place by email. Provide a valid address and check spam folders. In manual mode the website itself sends no order emails.

23. Contractual confirmation

On acceptance, the seller sends a savable contractual confirmation with order number, product, language, format, total price, seller details and access timing and method. Terms, withdrawal information and model form are attached or reproduced in full. Actual separate early-delivery consent and acknowledgement are recorded. Confirmation precedes early access. Transferring money alone does not terminate withdrawal rights.

24. Invoice

The seller provides an electronic invoice in accordance with applicable legal requirements and may email it to the address supplied. If § 19 UStG applies, the invoice follows the small-business rules.

25. Changes

The version supplied when the contract is concluded applies to that contract. Later changes do not automatically alter an existing individual contract. The seller may update terms for future contracts in accordance with the law.

26. Applicable law

German law applies. Consumers habitually resident in another country retain the protection of mandatory rules that would apply without this choice of law.

27. Dispute resolution

Any legally required information about participation in out-of-court consumer dispute resolution is provided separately on the website. This clause does not promise participation.

28. Invalid provisions

The invalidity of a clause affects the remaining clauses only as provided by law. Applicable statutory rules replace invalid provisions.

29. Contact

For orders, delivery, technical issues and contractual rights: Tetiana Goldenberg, email goldenberg.autorin@gmail.com, Oberrombacher Straße 19, 73434 Aalen, Deutschland. Further seller details appear in the legal notice.

30. Contract documents

Before the contract is concluded, the terms, withdrawal information, model withdrawal form, privacy policy and legal notice are available. Separate consent and acknowledgement are requested for early delivery of paid digital content. Keep the supplied documents.